1. Introduction

Welcome to Qlynn ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website qlynn.in("Website"), mobile applications, and all related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Definitions

• "User" refers to any individual who accesses or uses our Services
• "Customer" refers to a User who purchases products through our Services
• "Account" refers to your registered account on our platform
• "Products" refers to beauty and skincare items available for purchase
• "Affiliate" refers to a User enrolled in our affiliate marketing program

3. Eligibility

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our Services under applicable laws
• Provide accurate and complete information during registration

If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Account Registration

To access certain features, you may need to create an account. When creating an account:

• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these Terms

5. Products and Pricing

We make every effort to display accurate product information and pricing. However:

• Product images are for illustrative purposes; actual products may vary slightly
• We reserve the right to modify prices at any time without prior notice
• Prices are inclusive of applicable taxes unless otherwise stated
• In case of pricing errors, we reserve the right to cancel orders and issue refunds
• Promotional offers and discounts are subject to specific terms and availability

6. Orders and Payment

When placing an order:

• Your order constitutes an offer to purchase the selected products
• We reserve the right to accept or reject any order at our discretion
• Order confirmation does not guarantee product availability
• Payment must be made through our approved payment methods (Razorpay, UPI, cards, net banking)
• All payments are processed securely through our payment gateway partners
• You agree to pay all charges incurred, including shipping and applicable taxes

7. Shipping and Delivery

Our shipping and delivery terms are detailed in our Shipping Policy. By placing an order, you agree to those terms.

• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery
• You are responsible for providing accurate delivery information

8. Cancellations and Refunds

Our cancellation and refund terms are detailed in our Cancellations and Refunds Policy. By placing an order, you agree to those terms.

9. Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Qlynn or its licensors and is protected by intellectual property laws.

• You may not reproduce, distribute, or create derivative works without our written consent
• The "Qlynn" name and logo are our registered trademarks
• Unauthorized use of our intellectual property may result in legal action

10. User Conduct

When using our Services, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit false or misleading information
• Upload malicious code or interfere with our systems
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use our Services for any fraudulent or illegal purpose
• Engage in any activity that disrupts or harms our Services

11. Affiliate Program

If you participate in our affiliate program:

• You must comply with all program guidelines and policies
• Commissions are earned only on valid, completed purchases
• We reserve the right to modify commission rates or program terms at any time
• Fraudulent activities will result in immediate termination and forfeiture of earnings
• Affiliates must not make false claims about our products

12. Product Reviews

When submitting product reviews:

• Reviews must be honest and based on your genuine experience
• We may remove reviews that violate our guidelines or contain inappropriate content
• By submitting a review, you grant us the right to use it for marketing purposes

13. Disclaimer of Warranties

Our Services and products are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

• Merchantability and fitness for a particular purpose
• Accuracy or completeness of product information
• Uninterrupted or error-free operation of our Services
• Results from the use of our products

14. Limitation of Liability

To the maximum extent permitted by law, Qlynn shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising from your use of our Services.

15. Indemnification

You agree to indemnify and hold Qlynn, its officers, directors, employees, and agents harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our Services or violation of these Terms.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our Services after any modifications constitutes acceptance of the updated Terms.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan, India.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

19. Contact Information

For any questions or concerns regarding these Terms, please contact us: